UPDATE: As of 2017 Comcast now provides cable/phone/internet service and they can be contacted directly. New installations will need to provide the same capital commitment as original subscribers of $2,139 and commit to a 2 year base rate subscription.
The CIA board supports the proposal by Comcast to extend cable service to Chappaquiddick Island, with the provision that 270 resident owners meet the financial and subscription requirements of the agreement between Comcast and the Town of Edgartown. We are guided by the desire of many Chappy residents who want cabling and the advantages of high speed Internet to enhance professional, business, educational and family communications, as well as property values. We encourage residents to join us in a community effort to accomplish this goal.
Comcast has begun cabling Chappaquiddick and expects to finish the job by June of 2016. Approximately 190 households will begin their subscriptions with Comcast at that time or sooner.
As of November 2015 Comcast has started a 3 step process for those individuals who have subscribed.
STEP ONE: Call or email Michael or Ralph, contact info below, to schedule a SRO (site reviews). You cannot call 1-800-COMCAST, you MUST call either person listed below.
Michael Harney - Michael_Harney@cable.comcast.com 508-431-3360
Ralph Cistoldi - Ralph_Cistoldi@cable.comcast.com 508-207-7087
STEP TWO: After the initial visit, you will receive a call to go through the services that you would like to order, and scheduling a time for install. Again you will need someone at your site when the installation work takes place to hook up phones, TV, and internet (or whichever of the services you choose)
You can choose when to schedule both of these appointments. There is a week or so time frame between the first visit and the installation visit (the time between could be longer if you wait until summer). One suggestion would be to do the first walk through visit sooner, and then schedule the equipment install closer to the time you will be needing the service.
STEP THREE: Comcast will install the services you ordered for your home. Then, enjoy your new service.